Consent
Consent and contact
This page describes how SpearLeads asks for consent, what we keep as evidence of it, and how you withdraw it. It is a description of our process, not a claim that any particular use of your information is lawful in every jurisdiction — that depends on facts we cannot see from here.
HOW WE ASK
Consent is a separate, explicit, unbundled action.
When you submit an application or request a report, you see a checkbox with the consent language beside it. That language names SpearLeads as the party who will contact you and describes what the contact is about. The box starts empty and submission is blocked until you tick it.
If you tick it, we record the exact text you were shown, the moment you ticked it, and the page it happened on. If the wording changes, the old wording is not overwritten — the record of what you agreed to stays what you actually agreed to.
WHAT WE STORE
A consent record that can be reviewed years later.
| Field | What it captures |
|---|---|
| Timestamp | The moment the box was ticked, to the second, in UTC. |
| Disclosure text | The exact consent wording shown on screen — stored as text, not as an image. |
| Page and path | Which form and which page the consent was captured on, so the context is unambiguous. |
| Session identifier | A token linking the consent to the interaction session it belongs to. |
| Interaction evidence | A session recording of the journey, so the disclosure that was actually rendered can be reviewed rather than assumed. |
TELEPHONE CONTACT
What we do and do not do with your number.
- We do not place autodialled or prerecorded marketing calls to consumers, and we do not buy or sell consumer call lists.
- When we do call a business contact, we say who we are and why we are calling at the start of the call, and we stop if asked.
- If you ask us not to call again, we record the request against the number and honour it without requiring you to repeat it.
WITHDRAWING CONSENT
Withdrawal is as easy as giving it.
Email [email protected] and say you withdraw consent. We stop contacting you and note the withdrawal. We may still hold the record of the consent you gave, because deleting evidence that a past contact was consented to would make it impossible to answer a later complaint.
Withdrawal is not retroactive: it does not change the lawfulness of contact made before it. It does stop everything after it.
SCOPE
What this page covers.
Where SpearLeads works with a partner on a specific campaign, the consent language and the contact terms for that campaign are agreed between the parties and appear in the campaign documentation — not here. If you are a consumer who received contact and want to know who authorised it, write to [email protected] and we will tell you what we can.
Related
Read your privacy choices, our privacy policy and terms of service.