Terms of Use

1. Introduction

Welcome to Spear Leads. This Privacy Policy explains how RANDY BAYNOKA (ABN 96971740501) ("We", "Us", "Our") collects, uses, protects, and discloses the Personal Information of visitors and clients ("You", "Your") of the Spear Leads website and its related services (collectively, the "Service").

This policy applies specifically to the information we collect from you as a business client or prospective business client.

2. A Note on "Leads" (Client Data)

This Privacy Policy does not apply to the Personal Information of the individual "leads" that we sell.

The leads we provide are generated through our separate, owned and operated brand websites. Those websites have their own distinct privacy policies that govern the collection and use of that data, including the necessary consents obtained from those individuals.

As a client purchasing leads from us, you agree to our Terms of Service and are independently responsible for ensuring your use of that lead data complies with all applicable laws (such as the US CAN-SPAM Act, TCPA, and state privacy laws).

3. Personal Information We Collect

We collect information that identifies you as a business client. This may include:

Account & Contact Information: Your full name, business email address, phone number, company name, and job title.

Billing Information: Your billing address and other information necessary to process payments. (Note: We use third-party payment processors, and we do not store your full credit card details).

Communications: Any information you provide when you contact us for support, make an inquiry, or otherwise communicate with us.

Technical & Usage Data: Information collected automatically when you use our Service, such as your IP address, browser type, device type, pages visited, and dates/times of access. We collect this using cookies and similar technologies.

4. How We Use Your Information

We use your Personal Information for the following business purposes:

To Provide the Service: To create and manage your account, process your orders for leads, and provide you with access to our platform.

To Process Payments: To bill you for the services you purchase.

To Communicate With You: To send you transactional messages, invoices, service updates, and respond to your support requests.

For Marketing: To send you promotional communications about our products and services. You may opt out of these communications at any time by following the "unsubscribe" link in the email.

To Improve Our Service: To analyze how our clients use the Service, improve our website's functionality, and enhance security.

To Meet Legal Obligations: To comply with applicable laws, regulations, and legal requests.

5. How We Share Your Information

We do not sell your B2B client Personal Information. We only share it in the following limited circumstances:

With Service Providers: We may share your information with third-party companies that perform services on our behalf, such as payment processors (e.g., Stripe), email service providers, and web hosting providers. These providers are contractually obligated to protect your data and use it only for the services we request.

For Legal Reasons: We may disclose your information if required to do so by law, or in response to a valid subpoena, court order, or government request.

For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We take reasonable technical and organizational steps to protect your Personal Information from loss, misuse, and unauthorized access or disclosure. However, please be aware that no internet transmission is ever 100% secure, and we cannot guarantee its absolute security.

7. Your Data Rights

As our business is based in Australia, you have rights under the Australian Privacy Principles (APPs). These include:

Access and Correction: You have the right to access the Personal Information we hold about you and to request that we correct any inaccuracies. You can often do this by logging into your account settings or by contacting us directly.

Opt-Out of Marketing: You can opt out of our marketing communications at any time by using the "unsubscribe" link provided in the emails.

Complaints: If you believe we have breached the Australian Privacy Principles, you have the right to make a complaint. Please contact us using the details below, and we will investigate your concern.

8. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies to help operate our Service, analyze usage, and for marketing purposes. You can control cookie preferences through your browser settings.

9. International Data Transfers

Our Service may be hosted on servers located outside of Australia. By using our Service, you consent to the transfer of your Personal Information to jurisdictions that may not have the same data protection laws as your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us.

Legal Entity: RANDY BAYNOKA (ABN 96971740501)

Email: [email protected]

Mailing Address: 5 Bronte Cl, Wetherill Park NSW 2164, Australia